President, Cumberland Group
Currently Michael is President of the Cumberland Group – Chicago; V.P. of Manufacturing Excellence Awards for the Association for Manufacturing Excellence (AME - volunteer); Co-Managing Director of the Chicagoland Lean Enterprise Consortium Group; and Instructor for the University of Chicago’s Graham School on process innovation. He holds a B.S. in Business from the University of Missouri – St. Louis. He is keynote speaker at business conferences and is co-author of four books: Six Sigma Black Belt Handbook (McGraw-Hill, 2004), Six Sigma Financial Tracking and Reporting (McGraw-Hill, 2005), Escape the Improvement Trap (CRC Productivity Press, 2011) and "How to Do a Gemba Walk" (Shingo Research Award recipient - 2014)
Michael is an executive with broad domestic and international industry experience in business process redesign, Six-Sigma, Kaizen/Lean methods, post-ERP business process performance improvement (financial and operational), project team development, lean accounting, and continuous improvement.
He has worked in a variety of environments including: high- and low-tech manufacturing, electric utilities, USAF, USN, software, newspaper publishing, and non-profits. Clients include: Motorola, Robert Wood Johnson Foundation, Hallmark Cards, 3COM, American Electric Power, The Houston Chronicle, Hamilton Sundstrand, Verizon, AT&T, Flextronics, Elkay Manufacturing, Department of Financial Services (DFAS), Veterans Administration, NAVAIR, and a variety of Air Force and Navy weapons acquisition-related teams.
His main areas of focus are:
• Changing perspective - finding new ways to look at situations
• Culture – Changing/Evolving
• Organizational Alignment – Key priorities/performance measurement
• Feedback loops – Accountabilities/Learning/Improving